Client Services Manager

SALARY AND BENEFITS

  • Current FTE: 1.0 FTE. (40 hours/week)
  • Salary Range: $16.00 – $22.00/hour
  • Paid holidays, vacation time, and discretionary leave prorated to FTE
  • Health insurance (medical, dental, vision) available to employees working .75 FTE and above
  • This position is salaried & exempt, i.e. not subject to state and federal wage and overtime requirements

THE POSITION

The Client Services Manager coordinates the agency’s case management, referral and financial assistance services for clients living with HIV/AIDS and their families and caregivers. The Manager is responsible for maintaining the principles and standards for Ryan White Title II funds set forth by the Human Resources and Services Administration and the Oregon Health Authority. The Manager provides supervision to care coordinators, intake coordinators, Medical Case Managers and other CS staff daily in both formal and informal meetings. The manager is also responsible for maintaining and building relationships with community partners and funders. This position oversees the agency’s dental program as well and is responsible for communication and negotiation with our partners in that program.

Responsibilities and qualifications for the Client Services Manager are listed here.