HIV+ Support Services

Care Coordination

Care Coordination at HIV Alliance helps people living with HIV/AIDS to stabilize and maintain their health through support, advocacy, referral services, and emergency financial assistance.

Many of our clients struggle to meet basic needs like housing, food, electricity and heat, and medication. We provide holistic care to meet all these needs, recognizing that physical health is dependent upon emotional, social, and spiritual well-being.

Care Coordination Includes:

• AIDS certified RN – Medical Case Management
• Medication adherence
• Nutrition counseling and education
• HIV education
• Monitoring of labs and explanation of medical conditions
• Liver health support
• Case consultation with your physician
• Emergency Financial Assistance & Services
• Insurance Services
• Housing Services
• Dental Services
• Support Services
• Employment Services
• Medication Reminders
• Smoking Cessation

Insurance Services

Our Care Coordinators and/or Application Assister will help you find the best option available to you, depending on your situation. There are many types of insurance available to people living with HIV, including persons who are also undocumented.  

Below is a list of the most common types of insurance. For more information click on the item listed.

• Oregon Health Plan (Medicaid)
• Medicare
• Qualified Health Plans

There are also programs that can help you with the cost of insurance, medical care, and medications.  Below are a few, click on the name to learn more.

• Low Income Subsidy
• Qualified Medicare Beneficiary
• CAREAssist

Contact your Care Coordinator or the Application Assistor for more information about insurance, and help covering the costs associated with your health and well-being.

Housing Services

The Oregon Housing Opportunities in Partnership (OHOP) is a project created to provide a continuum of housing and related supportive services opportunities for people living with HIV/AIDS and their families.  

Our HIV Care Coordinators work with OHOP throughout the state to help eligible clients and their families:

• Locate and/or secure suitable housing
• Identify other related community based resources that may be available to clients
• Provide information and referral to those resources
• Provide tenant based rental assistance through rental subsidy payments

Who is Eligible?

Contact your Care Coordinator to learn more about program eligibility requirements. Generally, eligible individuals must:

• Have low or no income
• Be homeless or at risk of becoming homeless
• Be actively engaged in ongoing HIV case management services

What Type of Rental Assistance is Provided?

Generally, OHOP can assist clients with:

• Move-in costs (security deposits, cleaning fees, etc.)
• Limited utility assistance
• Short-term or ongoing monthly rental assistance to help clients pay a portion (or sometimes all) of clients’ rent

OHOP cannot assist clients with application fees, utility payments, mortgage assistance, or other non-housing-related needs. Clients should work with their HIV Care Coordinator to address these needs.

Where Can Clients Live?

If OHOP clients need assistance finding suitable, stable rental housing, OHOP Housing Coordinators will work with them to do so. If clients are already in suitable, stable rental housing, OHOP housing coordinators are often able to work with clients to help them remain there. Generally, clients must locate and/or maintain rental housing that:

• Meets minimum housing quality standards
• Rents at or below fair market rent price
• Landlord who is willing to work with OHOP

Is There a Waiting Period?

Unfortunately, yes. There is a state-wide waiting list for this program.  It may take a while to get approved for financial services. Clients shouldn’t hesitate to get on other wait lists, which have different services and eligibility (Section 8, St. Vincent DePaul, Homes For Good).

Contact your CareCoordinator for more information. If you need help finding a Care Coordinator in your county, call the Oregon Department of Human Services HIV Care and Treatment Program office at 1-800-805-2313 or see the full list of HIV Case Management agencies by county at the DHS HIV Care and Treatment Program website.

Dental Services

HIV Alliance and Lane Community College Dental Clinic have partnered to provide HIV-specific, high quality, and consistent dental care to eligible clients. Services provided to clients through this partnership may include the following:

• Cleanings
• Fillings
• Extractions
• Dentures
• Emergency treatment
• Root Canals
• Crowns
• Bridges
• Partials/Flippers

Benefits of accessing services through the LCC Dental Clinics include:

• Shorter wait times
• Familiar staff
• HIV trained providers
• Dental Case Management
• Travel Assistance (based on eligibility)

Accessing Free Dental Care

Dental services through HIV Alliance are available for those who have no or limited dental insurance. In order to access HIV Alliance free dental services you must be below 250% of Federal Poverty Level. Dental funding is limited and may not cover all types of care. HIV Alliance works hard to find services that meet the needs of the client and are within our funding abilities. When possible HIV Alliance will refer you to the LCC Dental Clinics.

The Dental Clinic’s primary location is in Eugene, Oregon but also provides services throughout the state of Oregon. For clients that need to travel to access services, transportation and travel lodging may be available.  If you have health concerns and traveling to the Dental Clinic would be a hardship, dental services may be available in your area. To learn more about dental care or ask questions specific to your needs send us your questions using the form below. [link to form]

Contact your Care Coordinator for more information on accessing this service.

Support Services

At HIV Alliance we know that clients often struggle with things like isolation and desire to meet others with HIV.  Our Social Support programs are intended to help clients get the peer support they need. Services include:

• POZ (HIV+) Groups
• Positive Self Management Program Workshops
• Care Packages
• Holiday Parties & Other Social Events

These events are offered weekly, monthly and seasonally in counties throughout the region. Visit the Client Social Events Calendar for more information.

Employment Services

The employment program at HIV Alliance provides clients with specialized employment and financial planning.

Program participants gain access to:

• Continuous support through job search, application, and placement
• Skill-building workshops and classes
• Resume, cover letter and supplemental material assistance
• Professional attire and transportation assistance
• Interview preparation
• Assistance to overcome barriers to work (criminal history, addiction, disability, work gaps)
• Ongoing workplace support to ensure success on the job

As well as information on:

• Career exploration
• Returning to school, locating training programs, and available financing for education
• Where to look for jobs
• Budgeting and financial assistance
• Impacts to benefits (SSI/SSDI, SNAP/food stamps, Section 8)
• Accessing tax benefits

Online Employment Newsletter

Sign up for our employment-focused newsletter through the contact form below to get helpful information, event alerts, and links to featured job postings in Oregon.

Do you have specific questions about what the HIV Alliance employment department can do for you? Would you like to schedule an appointment? Complete the form belowand someone will be in contact with you soon!

Pharmacy Case Management Services

Our Pharmacy Medication Adherence program is available to clients with a referral from the Medical Case Manager. Our clinical pharmacists provide consultations to clients who need help managing their medication needs and improving their medication adherence. Some of the things our pharmacists help clients with include:

• Medication assessment
• Medication consultation
• Medication aids
• Assistance managing side effects
• Medication education
• Case consultation with physician

Contact your Medical Case Manager for a referral to the pharmacy program.

Patient Navigator Services

Patient Navigation services are available to clients living in Douglas, Josephine, and Jackson counties. Our Patient Navigator is available to clients who are experiences multiple barriers to accessing and retaining HIV care and treatment and/or homelessness. The Patient Navigator is an extra support person and can assist with:

•         Completing required paperwork
•         Improving self-management skills
•         Providing transportation assistance to medical and housing appointments
•         Attending medical appointments with clients
•         Accessing medical and behavioral health support services

Contact your Care Coordinator for a referral to the program, and to find out if you are eligible.