HIV Alliance COVID-19 Response

Screening Questions

1. Have you recently traveled to any area of known coronavirus activity?
2. Have you had a fever and cough or shortness of breath?
3. Have you been in contact with anyone known to have been exposed to the coronavirus?

If screening determines risk for COVID-19, clients will be referred to a medical provider, appointments will be rescheduled or conducted via phone or video conference, and clients will be reminded to avoid contact with others/stay home until they are in contact with a medical provider.

HIV Alliance, in partnership with the University of Oregon's Prevention Science Institute, is providing COVID-19 testing services in Lane, Marion, Douglas, and Josephine Counties. COVID-19 testing services are available at our offices and along with other prevention services. A list of COVID-19 testing schedules and locations is provided below. You can also contact our main office with questions at (541) 342-5088.

Currently we only offer PCR COVID testing. These tests take 3-4 business days to receive results.

We do not have rapid tests available.

Eugene and Springfield:

• Monday: Shelter Care exchange, 6 pm - 7:15 pm (during syringe exchange hours)
• Wednesday: White Bird exchange, 6 pm - 7:15 pm (during syringe exchange hours)
• Thursday: Eugene Service Station, 11 am - 1:30 pm
• Thursday: Springfield exchange, 6 pm - 7:15 pm (during syringe exchange hours)
• Friday: HIV Alliance Eugene office exchange, 1 pm - 4:30 pm (during syringe exchange hours)

Salem:

• Tuesday: ARCHES exchange, 1 pm - 3:30 pm (during syringe exchange hours)

COVID-19 vaccine service paused

We are temporarily suspending our COVID-19 vaccine services. For more information, call our main phone line at (541) 342-5088.

Updates on HIV Client Services and Resources for People Living with HIV

Click here to review our HIV Client Services COVID-19 Response page for resources and updated information about these services. Click here to view our webpage with information about COVID-19 for people living with HIV.

Enrolling in Case Management Services

We are still enrolling clients into our services. If you are wanting to become a client please email our intake team at intakecoordination@allianceor.org.

In person enrollments are available by appointment only. We are encouraging clients to complete the Intake process over the phone. Phone our Eugene office for more information at (541) 342-5088.

In-Person Hepatitis C Case Management Appointments Resume

Clients are welcome to come in for in-person meetings with the Hepatitis C case manager, by appointment. Please contact your case manager to schedule an appointment prior to arriving at the building. All visitors must complete screening for COVID-19 prior to in-person meetings and must wear masks and maintain social distancing while in the building.

We will continue to provide assistance to clients in need using phone and/or telehealth technologies. If possible, we are asking clients to continue to avoid in-person contact with our office and to contact the case manager via phone or email. You may also contact our may phone line at (541) 342-5088 with any questions.

In-Person Testing By Appointment Resumes in Lane County

HIV Alliance’s Eugene Office has resumed in-person HIV and Hepatitis C testing Monday, Tuesday, and Thursday from 3:00pm to 7:00pm as well as Friday from 1:00pm to 5:00pm. Rapid testing for Syphilis is also provided during regular testing times. Walk-ins are welcome. For questions, contact 541-357-9605 or 541-228-2790. We have adapted our protocols to help keep staff and clients safe during COVID-19.

We are also providing walk-in testing for HIV, Hepatitis C, and Syphilis in Florence Wednesdays 9:30am to 3:00pm at 4969 Highway 101, Suite 3.

In-Person Resumes in Salem

In-person testing resumes Salem. We are providing testing for HIV and Hepatitis C every Monday and Wednesday from 3:00pm to 7:00pm. We can also offer at-home HIV test kits. Contact Rosa at 541-393-7477 to obtain an at-home HIV test kit.

In-Person Testing Resumes in Southern Oregon

HIV Alliance has resumed in-person testing for HIV and Hepatitis C in Roseburg, Glendale, Grants Pass, Cave Junction, Brookings, and Gold Beach. You may obtain a test during the following operating hours and at the following locations:

• Roseburg: Mondays, Tuesdays, Wednesdays, and Fridays 11am-4pm at our Roseburg office.
• Glendale (Douglas County): Fridays 12-3pm at Olivet Community Church.
• Grants Pass: Mondays 4-7pm and Thursdays 12pm-4pm at Newman United Methodist Church.
• Cave Junction: Tuesdays 12pm-3pm at Immanuel United Methodist.
• Brookings: Fridays 12-3pm at the Curry County Resource Center.
• Coos Bay: Coos Bay: Tuesdays 2-4pm at Harmony United Methodist Church.
• Port Orford: Tuesdays 10am-12pm at Coast Community Health.

Contact Jen at 541-241-8942 for more information about HIV and Hepatitis C testing in Southern Oregon.

At-Home HIV Tests Offered

Due to COVID-19 concerns, HIV Alliance is offering at-home tests as well as limited in-person testing for HIV.

Please complete our contact form to be connected with an HIV Alliance staff member. We will get back to you as soon as we can. You may also contact (541) 342-5088 to schedule an appointment by phone. We will then ask you questions to determine if you will be mailed a home testing kit.

Obtain an At-Home HIV Tests through TakeMeHome

If you live in Oregon and have not been tested for HIV within the last 12 months, you can qualify for a free at-home HIV test through takemehome.co. The test will be mailed directly to you, with instructions. If you are ineligible for an at-home test through TakeMeHome and want to be tested, contact Becky Noad at prevention@allianceor.org.

Increased Protections at Syringe Exchanges

We will continue to provide syringe exchange services. We are asking clients to answer screening questions about their health (see the COVID-19 Screening tab), as well as practicing social distancing, sanitizing, and wearing masks.

Syringe Exchange Time

To see when we are offering these services visit our syringe services page.

For more information about syringe exchange services, contact Becky Noad and Dane Zahner at prevention@allianceor.org.

Impact on Behavioral Health Services

Counseling services at all locations are taking place in phone sessions or video conferencing sessions. Intake documents for new clients are being sent electronically or by mail. Please let us know if you do not have access to a phone, tablet, or computer with which you can converse with your therapist.

Peer services are limited to those in which six-feet distance can be consistently maintained, and is subject to availability of transport options. Please do ask your peer support specialist for what you need, and they will let you know what can be done.

If you have any questions, or for any urgent needs, please feel free to contact Jordan Shin, MS, LPC, Behavioral Health Manager, at 541-684-9477; your calls will be returned within 6 hours.

Continuing Education Program Online

Our education coordinator and POZ team have created online educational resources focused on HIV, Hepatitis C, and STI prevention. You can access these tools below.

To access our HIV 101 Online page, click here. Haga clic aquí para VIH 101 Online en español.

To access our Hepatitis C 101 Online page, click here. Haga clic aquí para Hepatitis C 101 Online en español.

To access our STI 101 Online page, click here. Haga clic aquí para STI 101 Online en español.

For any questions or comments, please contact our Education Team, Christopher and Becky, at education@allianceor.org.

Limiting In-Person Volunteering

We have a small number of volunteers continuing to assist our Needle Exchange program during COVID-19. We have suspended all in-person volunteering in our offices. We are offering volunteers the option of making Naloxone, Safer Injection Kits and Safer Sex Kits off-site.

We are no longer offering in-person volunteer trainings; however, we are offering trainings on zoom. The Level I orientation occurs the 1^st Saturday of the Month and 3^rd Tuesday of the Month.

Please keep in mind, due to the Covid-19 pandemic our volunteer opportunities may change depending on our needs, the Covid-19 cases in the county, and the number of workers on site.  If you have any questions, please reach out to the Volunteer Coordinator, Maddix Vickers at mvickers@allianceor.org. We appreciate your willingness to support our organization and the community.