Care | Prevent | Educate | Engage

Bi-lingual Application Assistor (Spanish/English) – Eugene Office

DEPARTMENT:  Client Services           

REPORTS TO: Client Services Pilot Programs Manager        



  • Current FTE: .75-1 FTE (30-40 hrs/ week)
  • Starting Pay: $15/hr
  • This position is hourly and non-exempt, i.e. subject to state and federal wage and overtime requirements



The Application Assistor works directly with Spanish and English speaking clients to assist them in enrolling in a health insurance plan or program. Application Assistors work closely with the medical case management team including Care Coordinators and Nurses.


The role of the Application Assistor includes assisting the client in enrolling in the appropriate health insurance plan or program. This includes Oregon Health Plan and various private insurance companies through the insurance exchange maintained by Cover Oregon. This position also works closely with staff at Care Assist and other agencies.



  • Client identification, outreach and engagement
  • Provide direct services one-on-one and phone
  • Schedule times to meet with clients
  • Meet with clients to enroll them in the appropriate insurance plan or program
  • Communicate with Case Managers and Care Assist staff
  • Maintain up to date basic information regarding insurance plans and programs in Oregon
  • Maintain up-to-date and accurate client records
  • Participate in required training pertaining to case management
  • Participate in necessary meetings
  • Assist Director with all necessary reports
  • Participate in agency teams and client case conferences
  • Other duties as defined by Director and Ryan White Principles and Standards



  • Valid Oregon driver’s license, driving record sufficient to be covered by agency auto insurance policy, ability to transport self to job-related events, meetings and locations
  • TB test (provided at agency)
  • Flexible hours required, including some evenings and weekends
  • Ability to pass agency criminal background check
  • Ability to multitask
  • Ability to manage multi line phone system
  • Strong written and verbal communications
  • Ability to maintain boundaries and manage visitors to agency public spaces
  • Attention to detail
  • Experience with Word, Outlook and Excel preferred
  • Customer service experience
  • Ability to conduct interviews effectively over the phone and in person


Send PDF application, cover letter and resume to Brittney Wright at bwright@hivalliance.org

Only complete applications including employment application, resume and cover letter will be considered.

Position open until filled.

Big Night 2017!


On May 20, HIV Alliance will once again be hosting “Big Night”—our annual auction and benefit event. The theme for this year’s Big Night is “Big Disco Night.” We hope you can join us for a groovy evening of fun and feasting all while helping to provide critical support for our HIV education and prevention programs. Special getaways and unique auction packages also await your perusal!

When: May 20, 2017

Time: 4:30 – 7:00 pm

Where: Domaine Meriwether/Valhalla Winery

Entertainment provided by Evynne Hollens and The Zack Wolfe Band

**Just Announce** This evening will be MC’d by the marvelous Diva-Simone Slaughter!

Ticket Price: Single tickets are $75 each or you can purchase a pair of tickets for $125 (limited time pricing so register today!). You also have the option of purchasing a combination of tickets at these pricing. For example, to purchase tickets for three people and still get the pair discount, click the “Single Ticket” option to purchase 1 single ticket and then click on the “Pair of Tickets” option to purchase 1 pair of tickets before checking out to pay for all three tickets.

Sneak peek at our list of auctions items, but don’t worry we’ll have lots more for you to bid on, ranging from luxurious to quiet and comfortable!

Mauna Lani Resort Stay including master suite plus accommodations for up to 8 people.

Couples getaway with two nights at the The Oval Door Bed and Breakfast Inn, tickets to the The Jazz Station and hot tubbing at Onsen Spas

Ducks Football – You and a friend get two tickets to see the UO Ducks vs. Southern Utah at Autzen, including a catered lunch, and a one night stay at the Days Inn Eugene.

For more information contact Karen Murphy at 541-342-5088 x121 | kmurphy[at]hivalliance[dot]org

Get your tickets now!

If you are not able to attend, we understand! But please consider supporting our programs through a donation instead, you can donate through the donate button above and can also find us Venmo, search @HIVAlliance, or development@hivalliance.org.

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Thank you to our sponors who makes this event and work possible!

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BN17 All Sponsors

Thank You for a Successful Big Night 2016!

Thank you to everyone who made Big Night 2016 such a success! It is always a great pleasure of ours to reunite with old and new friends alike. Most importantly, congratulations to all that were able to go home with wonderful deals. We truly could not have done it without our wonderful donors and sponsors, Eugene/Springfield Pride, PeaceHealth, and Macy’s; your commitment to HIV Alliance and its mission is making a big difference in the lives of our clients. Thank you!

If you enjoyed yourselves, or missed it and want to make sure you don’t miss the next event, be sure to follow us on Facebook!

Flower Power 2016_Thank you square

We want to extend a very big thank you to all the local businesses and friends who helped us make Big Night a reality by donating items for our auction. Special thanks to:

Actors Cabaret of Eugene

Agate Alley Bistro

Airlie Winery

Mark Andrew and Robin Winfree-Andrew

Ballet Fantastique

Cattail Creek Lamb

Claim 52 Brewing

Cottonwood Winery of Oregon

Marjorie DeBuse and Bob Marquis

Jerry DeLeon and Jim Roetman

Dianne Davis, LMT

Divinity Salon & Tanning

Domaine Meriwether

Jo Ann and Blake English

Eugene Concert Choir

Eugene Opera

Eugene Symphony

Falling Sky Brewery, LLC

Benjamin Farber

Emily Farrell

Joelle and Bob Goodwin

Brian Haimbach and Vincent Mays

Healthy Pet

Hilton Eugene

Hop Vallye Brewing Company

Isler CPA

Lavish Bronzing Boutique

Mike Leckie

Lomont Glassworks



Karen Murphy

Ninkasi Brewing Company

Irwin Noparstak and Joan Bayliss

Oakshire Brewing

Dan Ogle

Sandi and John Orbell

Oregon Bach Festival

Oregon Contemporary Theatre

Oregon Shakespeare Festival

Pacific Pub Cycle

Poppi’s Anatolia

Pub at Laurelwood Golf Course

Radio Redux

Jan and Rob Robinson

Jim Robinson

Sam Bond’s Brewing Company

Sweet Life Patisserie

Tired Dog RAnch

Rodney Tisdale

Tradewinds Cafe & Catering Co.

Christine and Howard Traver

Umpqua’s Last REsort

University of Oregon Athletics

Very Little Theatre, Inc.

Wild Duck Cafe

Renee Yandel and Ethan Scott

Sweet Cheeks Winery

Noble Estate Vineyard and Winery

Dane Zahner

Diane Hazen and Mike Axline

Katy Richanbach

pride Macys_On_WhitePeaceHealthLogo

Oregon Health Authority Applauds HIV Alliance Pharmacist Geoff L’ Heureux

In their April, 2015 Newsletter, Oregon Health Authority featured HIV Alliance and its clinical pharmacist, Geoff L’Hereux in its “Transformation Station” section. The article acknowledges the wonderful work being done by L’Hereux and HIV Alliance as they work with CCOs to provide clients with better medicine at affordable rates. These medicstions do end up being more costly up front, but overall they save CCOs and clients money down the road because they involve less pills, are easier to tolerate, and minimize side effects as well as provider visits.

To read the full newsletter in its entirety, you can click here

Hepatitis (HCV) FAQs


  • HCV was officially identified in 1989
  • There are 6 different genotypes of HCV; 75% of people w/HCV have Genotype 1, which is the hardest one to treat
  • The most common and severe symptom of HCV is fatigue.
  • There is no correlation between a person’s health and the concentration (viral load) of the HCV the person has (in terms of the health of the liver).
  • Sexual transmission is low-risk for transmitting HCV because it is transmitted from blood to blood.
  • There is some controversy about the risk associated with sexual transmission of HCV because many people who believe they acquired the disease through sexual activity also had other risk factors for acquiring HCV, such as intravenous drug use.
  • It is estimated that the risk of an HCV positive mother passing the virus on to her baby at birth is about 3-5%.  These numbers are only estimates, however, because many studies of HCV do not include people in prisons or the homeless.
  • When a person first contracts HCV they need to limit their fat intake.  When the disease is more progressed they need to limit protein intake because the liver develops problems with processing protein.
  • HCV puts a person at increased risk for acquiring liver cancer.
  • About one quarter of HIV-infected persons in the United States are also infected with HCV. Those that contracted HIV through injection drug use have a co-infection rate between 50-90%.
  • HCV is one of the most important causes of chronic liver disease in the United States and liver damage resulting from HCV infection progresses more rapidly in HIV-infected persons. HCV infection may also impact the course and management of HIV infection.
  • HCV lives longer outside the body than HIV, and is infectious for at least 16 hours and up to 4 days. If you are protecting yourself against HCV, you are also protecting yourself against HIV.




Medicare covers services (like lab tests, surgeries, and doctor visits) and supplies (like wheelchairs and walkers) considered medically necessary to treat a disease or condition.  If you’re in a Medicare Advantage Plan or other Medicare plan, you may have different rules, but your plan must give you at least the same coverage as Original Medicare. Some services may only be covered in certain settings or for patients with certain conditions.

Medicare is funded through two trust accounts held by the U.S. Treasury:

  • Hospital Insurance Trust Fund which pays for:
    • Medicare Part A:
      • Hospital care
      • Skilled nursing facility care
      • Nursing home care (as long as custodial care isn’t the only care you need)
      • Hospice
      • Home health services
  • Supplementary Medical Insurance Trust Fund which pays for:
    • Medicare Part B:
      • Medically necessary services: Services or supplies that are needed to diagnose or treat your medical condition and that meet accepted standards of medical practice.
      • Preventive services: Health care to prevent illness (like the flu) or detect it at an early stage, when treatment is most likely to work best.  You pay nothing for most preventive services if you get the services from a health care provider who accepts assignment.  Part B covers things like:
        • Clinical research
        • Ambulance services
        • Durable medical equipment (DME)
        • Mental Health
          • Inpatient
          • Outpatient
        • Partial hospitalization
        • Getting a second opinion before surgery
        • Limited outpatient prescription drugs
    • Medicare Part D:
      • Medicare offers prescription drug coverage to everyone with Medicare. If you decide not to join a Medicare Prescription Drug Plan when you’re first eligible, and you don’t have other creditable prescription drug coverage, or you don’t get Extra Help, you’ll likely pay a late enrollment penalty.  To get Medicare drug coverage, you must join a plan run by an insurance company or other private company approved by Medicare. Each plan can vary in cost and drugs covered.

For more information on Medicare visit Medicare.gov The Official U.S. Government Site for Medicare or contact your Care Coordinator.

Low Income Subsidy

Medicare beneficiaries can qualify for Extra Help with their Medicare prescription drug plan costs. The Extra Help is also known as the Low Income Subsidy (LIS).  The Extra Help is estimated to be worth about $4,000 per year.  Extra Help pays for the costs of monthly premiums,  annual deductibles, and prescription co-payments related to a Medicare prescription drug plan.

To qualify for the Extra Help:

  • You must reside in one of the 50 states or the District of Columbia;
  • Your resources must be limited to $13,440 for an individual or $26,860 for a married couple living together.  Resources include such things as bank accounts, stocks and bonds. We do not count your home, car or any life insurance policy as resources
  • Your annual income must be limited to $17,235 for an individual or $23,265 for a married couple living together. Even if your annual income is higher, you still may be able to get some help. Some examples where your income may be higher are if you or your spouse support other family members that live with you or have earnings from work.

Your eligibility for assistance can be determined by either the Social Security Administration (SSA) or you Senior Services office.  To apply online or get more information on Low Income Subsidy visit the Social Security website.

Steps To Access Dental Care


Dental services through HIV Alliance are available for those who have no or limited dental insurance. In order to access HIV Alliance paid for dental services you must be below 250% of Federal Poverty Level.  Dental funding is limited and may not cover all types of care.  HIV Alliance works hard to find services that meet the needs of the client and are within our funding abilities.  When possible HIV Alliance will refer you to the LCC Dental Clinics.  Below are a list of steps to help you identify how and when to access services through the Dental Clinic or a provider in your area.

  • Determine what dental benefits are available based on your insurance type. Ask you Care Coordinator if you have questions.
  • Schedule and attend appointment for care through your dental care provider.
  • When at dental appointment let your provider know that you have access to other funding and would like a treatment plan that covers all of your options, even if not covered by your dental insurance.
  • If services needed are not covered by your insurance, contact your Care Coordinator or the Dental Case Manager at HIV Alliance.
  • Provide treatment plan to your Care Coordinator or the Dental Case Manager.
  • Complete and submit Dental Clinic application for services through Lane Community College Dental Clinic.
  • In the event you are unable to travel to one of the Dental Clinic locations for health reasons, ask for assistance accessing a provider in your area.
  • Work with Care Coordinator or Dental Case Manager to schedule appointment.
  • Attend appointment.

Got A Story You Want To Share?


Good, bad, or indifferent, we can all learn from each others experience.  We are also looking for small art pieces, poetry and other creative expressions to use in future newsletters.  Your story will help other clients see that they are not alone! We want to hear from you!

Write your personal story of up to 800 words and submit it in the form below.

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Copyright 2015 HIV Alliance.

Disclaimer mandated by Federal law: This site contains HIV prevention messages that might not be appropriate for all audiences. Since HIV infection is spread primarily through sexual practices or by sharing needles, prevention messages and programs may address these topics. If you are not seeking such information or may be offended by such materials, please exit this website.