HIV Care Coordination FAQ
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Is There a Financial Limit to Receive Care Coordination Services?


Anyone living with HIV may receive care coordination services, including medical case management. However, emergency financial assistance is limited to clients below 250% of the Federal Poverty Level ( For 2014 this is $2,431.00 a month for a family of one.

I Have Insurance and am Financially Stable But Don’t Know Anyone Else Living with HIV. Where Can I Meet People that Understand What I am Going Through?


The HIV Alliance offers several social groups for people living with HIV/AIDS. With a referral from a Care Coordinator you can attend one of our groups as part of the services we offer.

Why Do People Living with HIV/AIDS Need Care Coordination Services?


Many people living with HIV/AIDS face multiple challenges. This may include mental health conditions, addictions issues, and/or other medical diagnoses. In addition, HIV can be financially devastating, leaving people unable to work or with a reduced ability to earn income. This combined with the management of a chronic disease and the high cost of care leaves many with the need for additional support.

Do I Have to be “Clean and Sober” to Become a Client?


No. We may recommend you kick the habit but if you don’t want to, or are not ready, we’re still here to help. We embrace a Harm Reduction Philosophy. This means that we understand not everyone is ready to quit, so we work with clients to help them take steps to reduce risk, such as by providing new syringes so that a client does not feel compelled to reuse syringes or share syringes.

I Have Health Insurance Through Work But My Co-pays are Really Expensive and I Can’t Afford to Get My Medication. Is There Any Way to Get Help?


Yes, Our Care Coordinators can help you find assistance.  One option might be Oregon’s AIDS Drug Assistance Program (ADAP) is called CAREAssist.  CAREAssist can help you with the cost of premiums and co-pays. More information can be found on our Insurance Services page.

I Was Recently Diagnosed with HIV and I Don’t Have Insurance. What Should I Do?


Through the Affordable Care Act there are several types of insurance to choose from.  Care Coordinators will guide you through the process of enrollment for the insurance type you qualify for.  More information can be found on our Insurance Services page.

I Just Moved Into Town. How Do I Become a Client?


Becoming a client is as easy as calling our agency and scheduling an appointment with an Intake Coordinator.  Our program is voluntary and you can dis-enroll at any time.  To learn more about eligibility requirements please read our Getting Started page.

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Copyright 2015 HIV Alliance.

Disclaimer mandated by Federal law: This site contains HIV prevention messages that might not be appropriate for all audiences. Since HIV infection is spread primarily through sexual practices or by sharing needles, prevention messages and programs may address these topics. If you are not seeking such information or may be offended by such materials, please exit this website.

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